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Privacy Policy

Last updated: December 1, 2024

At Learn+, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

**Personal Information:** - Name and email address - Account credentials - Payment information (processed securely through Stripe) - Content you upload for flashcard generation

**Automatically Collected Information:** - Device and browser information - IP address and location data - Usage patterns and preferences - Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our services - Process transactions and send related information - Send you technical notices, updates, and support messages - Respond to your comments, questions, and customer service requests - Personalize your learning experience - Monitor and analyze trends, usage, and activities - Detect, investigate, and prevent fraudulent transactions and abuse

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

- **Service Providers:** With third-party vendors who assist us in providing our services (e.g., payment processing, cloud hosting) - **Legal Requirements:** When required by law or to respond to legal process - **Protection:** To protect the rights, property, and safety of Learn+, our users, or others - **Business Transfers:** In connection with a merger, acquisition, or sale of assets - **Consent:** With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

- Encryption of data in transit and at rest - Regular security assessments and audits - Access controls and authentication measures - Secure data centers and infrastructure - Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

- **Access:** Request access to your personal data - **Correction:** Request correction of inaccurate data - **Deletion:** Request deletion of your data - **Export:** Request a copy of your data in a portable format - **Opt-out:** Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@learnplus.com.

6. Cookies and Tracking

We use cookies and similar technologies to:

- Keep you logged in - Remember your preferences - Understand how you use our services - Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

For more details, see our [Cookie Policy](/cookies).

7. Data Retention

We retain your personal information for as long as necessary to:

- Provide our services - Comply with legal obligations - Resolve disputes - Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Learn+ is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

For users between 13-18, we recommend parental guidance when using our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

For EU/EEA residents, we rely on Standard Contractual Clauses approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

- Posting the new policy on our website - Updating the "Last Updated" date - Sending you an email notification (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

**Email:** privacy@learnplus.com **Address:** Learn+ Inc., 123 Innovation Way, San Francisco, CA 94105

For data protection inquiries in the EU, you may also contact our Data Protection Officer at dpo@learnplus.com.